24 February 2021
Dear customers,
For technical reasons, our website www.raiffeisen.lu will be temporarily unavailable tonight 6 p.m and 8 p.m tonight....
01 December 2020
Horaires d'ouverture des agences
Horaires d'ouverture des agences
Dans le cadre des fêtes de...
26 November 2020
Banque Raiffeisen and Wüstenrot-Bausparkasse: strong partners on your way to owning a home
Together for a positive vision of the future in difficult times
Combining shared values - Close to the customer and future-oriented for participants in saving plans: the new partnership between Banque Raiffeisen and Wüstenrot Luxemburg....
30 October 2020
Frequency of account statements of underage customers
As of January 1st, 2021, the frequency of account statements of underage customers will be adapted. They will be sent monthly instead of bi-monthly.
22 October 2020
Appointments to the Board of Directors and the Management Board of Banque Raiffeisen
Press release
Banque Raiffeisen announces changes to its Board of Directors and its Management Board with effect from 1 November 2020. In line with the Bank’s ongoing general policy, these changes will enable it to make the most of the experience and skills of each individual member in order to meet the current and future ambitions as well as the challenges which lie ahead for the Bank.
06 August 2020
Delays in sending bank statements and documents
Dear customers,
Due to a targeted attack at Victor Buck Services, our service provider, the dispatch of bank statements and documents to our customers are delayed.
The Bank is in regular communication with Victor Buck Services, which is making every effort to restore the situation...
31 July 2020
New General Terms and Conditions governing the provision and the use of VISA and/or MasterCard and/or Web Card credit cards applicable from 01/10/2020
New General Terms and Conditions governing the provision and the use of VISA and/or MasterCard and/or Web Card credit cards applicable from 01/10/2020 following the amendment of articles 33 "Activation of the 3D Secure for a card" and 34 "Use of the card and Authorisation".
30 June 2020
An online shopping innovation
Luxembourg, June 30, 2020 - VISA or Mastercard credit card users currently validate most of their online purchases using 3D Secure technology. To confirm their payment, they must enter a code which is either sent by SMS or generated by their LuxTrust Token. If the validation by SMS does not...