How can we help you?

What should I do if my card has been lost or stolen?

I think I've been the victim of e-mail or SMS fraud

How do I connect to my online accounts?

I wish to cancel a SEPA transfer or direct debit

I've lost my password to log in to my R-Net account

Mobile payments and online services

Cybersecurity - Important recommendations

Verification of Payee (VoP)

Verification of Payee (VoP) - Professionals and institutions

Instant payment

Questions about our products

Current account and account opening

Payment cards

Loan

Savings accounts

OPERA loyalty program

OPERA PLUS premium package

Customer Service

Technical Support / Helpdesk

Fraud Service