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Online Banking R-Net

Use the online banking R-Net for a secure way of carrying out your main financial transactions from home or from work, at any time of day or night.
Your benefits
Manage your products from home
No charge to use the service
A Helpdesk on hand to assist you

Access and manage your bank accounts online from your computer, tablet or mobile.

+ CLEAR

  • An attractive, pared-down design for more intuitive browsing.

+ MOBILITY

  • A clearer, more practical space that you can consult from your computer, your tablet or your mobile. Find the same environment and the same features on all your devices.

+ CONVENIENCE

  • Your transfers completed immediately and your balance updated straight away.
     
  • Simpler transfer procedure for beneficiaries already registered: no need for a signature
     
  • Option to download a debit note for your payments straight away
     
  • Consult your credit card operations for the last 6 months and your account operations for the last 14 months
     
  • Option to download a bank ID form
     
  • Simpler transfer procedure for beneficiaries already registered: no need for a signature
     
  • single beneficiaries log: the old order book has been integrated into your beneficiaries log
     
  • No LuxTrust signature required for your online stock market orders

….AND ENTIRELY SECURE

  • The limit per transaction has been switched to a weekly limit, the amount of which you can change directly online.
     
  • LuxTrust signature required to update your limit and for transfers to new beneficiaries

Make the most of what the online banking R-Net has to offer

Access 7/7, 24 hours a day

Use your computer or mobile for easy access and secure transactions:

  • From home or work
  • In French, German or English
  • No charge to use the service
  • A Helpdesk on hand to assist you every working day, from 8 a.m. to 5.30 p.m. (phone +352 2450 2000)

Security

Fully secure access to your accounts from your mobile, thanks to the LuxTrust product.

Contact your Raiffeisen advisor to obtain your first LuxTrust Token free of charge.

All your bank
at your fingertips!

To use the mobile app of the online banking R-Net, you must already have access to the online banking R-Net on desktop with your LuxTrust Token and own an Apple or Android smartphone or tablet.

 

LuxTrust for optimal security

For optimal security, Banque Raiffeisen recommends you use a LuxTrust certificate for all the following operations:

  • Connecting to the online banking R-Net and carrying out online operations securely
  • Connecting to the mobile app of the online banking R-Net (mandatory)
  • Connecting to all LuxTrust partner banks
  • Completing your online tax returns
  • Completing administrative procedures via the Luxembourg government’s ‘one-stop shop’ portal
  •  etc.

N.B. : You only need one LuxTrust certificate for all of these operations.

 

In the event of loss or theft of your LuxTrust Token, please contact LuxTrust immediately on (+352) 24 550 550.

If you have reason to believe that you have been a victim of attempted fraud or that the connection to your online banking R-Net or its mobile app or a transaction occurred in an unusual way, immediately notify the Raiffeisen Helpdesk: by phone on +352 26 20 01 65  or via the secure R-Net messaging service.

Any questions?

We are here to answer your questions and can put you in contact with the right people depending on your requirements.

Where to find us

Raiffeisen has branches all over Luxembourg so you will be able to find a branch or ATM wherever you are!