How do I activate the new 3D Secure?
In order to make your life easier, BanqueRaiffeisen has activated your credit cards eligible for 3D Secure for you using the same LuxTrust certificate that you use to connect to R-Net (only Luxtrust Token or Luxtrust Mobile - Luxtrust Smartcards or Sticks are not accepted for 3D Secure).
Contact the Raiffeisen helpdesk on 2450-2000. Available from Monday to Friday from 08:00 to 17:30.
An additional layer of security for your online purchases
3D Secure includes an additional layer of security for your online purchases.
This is a regulatory requirement for banks in Luxembourg, designed to reduce the fraudulent use of credit cards online. It means cardholders can authenticate their transactions on websites that bear the ‘Verified by Visa’ and ‘Mastercard SecureCode’ logos.
A single-use code valid for one transaction only is an additional check intended to make sure that you, the legitimate cardholder, are the person ordering the payment.
The single-use code will be sent to the LuxTrust Token or via SMS to your mobile phone, whichever you prefer.