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New 3D Secure

Activate new 3D Secure now for all your online credit card purchases.

Activate the new 3D Secure service before 4 July!

3D Secure has been upgraded to include an additional layer of security for your online purchases.

Go to www.3DSecure.lu. to activate the new 3D Secure service for each of your credit cards.

 

 

An additional layer of security for your online purchases

3D Secure has been upgraded to include an additional layer of security for your online purchases.

This is a regulatory requirement for banks in Luxembourg, designed to reduce the fraudulent use of credit cards online. It means cardholders can authenticate their transactions on websites that bear the ‘Verified by Visa’ and ‘Mastercard SecureCode’ logos.

What’s new:

Until now, all you needed was a personal password to confirm your purchases.

From 4 July 2016 onwards, a single-use code valid for one transaction only will replace the use of your personal password for good. This additional check intends to make sure that you, the legitimate cardholder, are the person ordering the payment.

The single-use code will be sent to the LuxTrust Token or via SMS to your mobile phone, whichever you prefer.

Activate the new 3D Secure service now.

You can now go to www.3DSecure.lu. to activate the new 3D Secure service for each of your credit cards.

If you take action now, you will not see your online purchases blocked when the old security system switches off to be replaced by the new 3D Secure technology.

  • Until 4 July 2016: you can continue to use 3D Secure with your regular password.
  • After 4 July2016: use of the new 3D Secure system is mandatory.

Contact the Raiffeisen helpdesk on 2450-8090. Available from Monday to Friday from 08:00 to 17:30.

New 3D Secure animation Activate the new 3D Secure service before 4 July!

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