Always verify the recipient’s identity before confirming a transaction.
Paying with your smartphone has never been easier!
Haven't installed Wero yet?
1. Download the Wero app
2. Activate your account
3. Start using Wero
Best practices for using Wero securely
For your security, activate Wero only through its official channels:
Download Wero only from the App Store or Google Play Store.
Complete the activation only in the Wero app and in your R-Net online banking app.
Never follow a link received by email, SMS, WhatsApp or shared by a third party.
Never scan a malicious QR code to download Wero.
Never share your login details, passwords, PIN codes, verification codes or LuxTrust information with a third party.
Protect your money by following Wero’s 10 golden security rules.
Wero makes sending and receiving money easy.
- 1
- 2
Carefully review the information displayed on screen before approving the transaction
- 3
Only use the scanning feature built into the Wero app when a QR code is provided.
- 4
Be wary of unexpected, unusual or urgent requests for money, even if they appear to come from someone close to you.
- 5
Never make a payment, approve a test transaction or transfer funds to a supposedly secure account at the request of someone claiming to be a bank adviser or an employee of Wero or LuxTrust.
Q&A
What is Wero?
How do I activate Wero?
Is Wero free?
How can I send money with Wero?
How can I receive money through Wero?
How long does it take to receive money?
How can I tell if a Wero payment is legitimate?
How can I report suspicious activity on my account?
What is the maximum amount I can send?
What should I do if I sent money to the wrong person?
What should I do if I have a problem with a Wero payment?
What should I do if I change my phone?
What should I do if I change my mobile number?
What should I do if my phone is lost or stolen?
How can I deactivate or delete my Wero profile?
How can I activate or manage Wero as a merchant?