Never share your access codes or bank details with anyone you don’t know, whether by phone, email or on unsecured websites. Banque Raiffeisen will never ask you for this information.
Cybersecurity - Important recommendations
Do you think you are the victim of attempted fraud/phishing?
Phishing, or email fraud
How to recognise a phishing e-mail?
How to react when a phishing e-mail is received?
Smishing, or SMS scam
How to recognise an attempt at SMS smishing?
How should I respond to a smishing SMS?
Vishing, or voice phishing
How to react to vishing
Spoofing, the fake website scam
How to recognise a fraudulent site and what to do?
Quishing, or QR code fraud
How to recognise a malicious QR code?
Deepfake scams
How to recognise a Deepfake fraud attempt?
- 1
- 2
Be wary of unsolicited emails, messages or phone calls, especially if they are unusual or urgent requests.
- 3
Above all, do not click on any suspicious links and never download attachments contained in suspicious emails or text messages.
- 4
Always log in to R-Net online banking directly at www.raiffeisen.lu or by launching your R-Net online banking mobile application.
- 5
If you think you have been the victim of an online scam, contact Banque Raiffeisen immediately.