100 years by your side. 100 years focused on you. It's all about you.

All about your stories

Claude Strasser
Video transcript

Interview - Claude Strasser (English)

I’m Claude Strasser, I’m 52 years old and I’m the General Manager at Post Luxembourg.

What is your relationship with the Bank?

First and foremost I’m a customer, like many others, a satisfied customer. I currently have all my banking products with Banque Raiffeisen which suits me perfectly.

Even though I am obviously involved there in a different role. I’m also a member of the Bank’s Board of Directors as a representative of the “Pilier C” and Post Luxembourg. Obviously, behind this allocation, I get a behind-the-scenes look of the Bank which isn’t possible as a customer.

What do you consider to be the qualities of Raiffeisen?

Above all their proximity and availability at all levels. But even for me as a normal customer, there are still people I can turn to if I have questions. But also at the level of the Board of Directors, where we maintain a very uncomplicated relationship. I am very happy to say that the cooperation on the Board of Directors is excellent.

Can you describe Raiffeisen in a few words?

Friend.
Simplicity.

Alexandre, Ruth, Laurent, Emma
Video transcript

Interview - Alexandre, Ruth, Laurent, Emma (English)

Describe your relationship with Raiffeisen, or in what ways the Bank inspires you.

It’s a relationship from the heart.

Happy and balanced too.

Competent, ambitious, honest. Like a person that you would like to spend time with.

Oh my god... Very solution-oriented.


And last but not least, Raiffeisen in 3 words?

Beaming.

Collaborative.

Honest.
 

Christiane Haller
Video transcript

Interview - Christiane Haller (English)

Hello everybody, my name is Haller-Feith Christiane. I was born in Bissen, where my father worked as a farmer and bookkeeper of the “Caisse Rurale”.

What makes Raiffeisen different from other banks?

Well, it has a certain tradition. It’s a co-operative bank, which means it has different goals . I find that Raiffeisen is closer to their customers; they are always willing to listen with competence and meet others as equals

I also like their values and goals, especially their wish to be sustainable and respect nature as represented by the little green leaf in their logo.

As somebody who was raised on a farm and proud of it, I can only say that Raiffeisen is top notch.

If Raiffeisen was a person, what would they be like?

It would be a partner that I fully trust.

Somebody that sees eye to eye with me  and whose competence and expertise I appreciate. Somebody that listens to me and addresses my issues as a customer. That is very important to me. I am very satisfied and I really like the way the bank has been managed up until now. I hope they continue along this path in the future.

Can you describe Raiffeisen in a few words?

Trust.
Competence.
Being fully there for someone.
 

Alain, Patrick, Maria, Anne
Video transcript

Interview - Alain, Patrick, Maria, Anne (English)

Describe your relationship with Raiffeisen, or in what ways the Bank inspires you.

Good neighbour and everyday partner.

Sympathetic, competent.

Commitment and passion.

No, you have to do that. A human person.

Daily satisfaction.

Humane.


Can you describe Raiffeisen in a few words?

Dynamic.

Commitment.

Family-like.
 

Where others focus on short-term profits, we, as a cooperative bank, have deliberately chosen the path of long-term stability. This commitment allows us to proudly celebrate our 100th anniversary today. 

Guy Hoffmann
Chairman of the Board of Directors

A century of being by your side

1926
The emergence of cooperatives

The 1960s and 1970s
Towards a universal bank

1980s-1990s
The evolution of banking

The 2000s
Transforming to provide better support

A century of committed governance

For us, customer experience is not a project, it is a deeply rooted culture that has guided our actions for 100 years.

Laurent Zahles
Chairman of the Management Board

Chairmen of the Board of Directors

CEO

Today and tomorrow, together with you