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Our CSR commitments

Banque Raiffeisen is a cooperative and as part of its corporate social responsibility, it is attentive to social, community and environmental issues every day.

Corporate Social Responsibility (CSR)

CSR — or Corporate Social Responsibility — is a voluntary approach to running a business with a concern for sustainable development and is defined by Luxembourg’s national institute for sustainable development and corporate responsibility (INDR), as​

“Development that meets the needs of current generations without compromising the ability of future generations to meet theirs.”

INDR

Raiffeisen, naturally responsible

Banque Raiffeisen's ambition is to offer high quality products and services while building strong and lasting relationships with all its stakeholders, shareholders, customers and partners.

From the very beginning, the principle of sustainability has been an inherent part of the cooperative bank's DNA.

For Banque Raiffeisen, contributing positively to sustainability and thus to the welfare of its members and customers is a given.

ESG is a concept that is closely related to CSR. The acronym ‘ESG’ stands for Environmental, Social and Governance criteria, which allow for a company’s extra-financial analysis.

With these criteria, it is possible to find out whether a company implements a socially responsible strategy, and, in particular, how it behaves towards the environment and its stakeholders, in other words its employees, partners, contractors and customers. 

ENVIRONMENTAL consciousness

Being in the heart of society is tantamount to bearing responsibility towards preserving our environment and what we pass on to future generations, not only in terms of ecology, but also in terms of societal values.
 

 

 

 

 

SOCIAL dimension

Raiffeisen allows each of its employees to reconcile professional and personal welfare. This state of mind transpires in the bank's commitments and particularly in:

  • Its Diversity and Equal Opportunities
  • Its lifelong training policy
  • Its due consideration to the balance between working and private life
     

Fair GOVERNANCE

It is represented by all the measures implemented by the bank to meet the daily needs of its customers and ensure their support over time.

  • OPERA rewards for members
  • Code of conduct and values charter
  • Cautious and responsible business approach with a respective profitability objective

Our latest CSR projects

EUR 1 million for members

On 31/12/2018, the Bank had 33,937 members.

The Bank made its member customers benefit from nearly 1 million euros in OPERA benefits - a unique reward and loyalty programme on the financial market - i.e. around 5% of its annual consolidated income. This certainly reflects the foundations of cooperative values.

Raising awareness and banking education

In collaboration with the ABBL, Raiffeisen Bank was once again keen to support and take part in the ‘Woch vun Suen’ (money week).

This event is aimed at raising preschool and primary school students’ awareness of money management in many schools across the country.

Health week

As part of the 4th edition of its health fortnight which took place in October 2019, the Bank invited its employees from its headquarters and branches to practical workshops and conferences on health and well-being at work.

The purpose was to raise their awareness of good practices in the context of their jobs and workplace.
 

20 April 2015, awarded the SRE label

The label, awarded by the INDR, confirms that the Bank rolls out a social responsibility and sustainable development policy that complies with the INDR’s strict criteria for all three areas of CSR: Governance, Society and Equal Opportunities in the Workplace, and Environment.

 

In addition, Banque Raiffeisen has been a member of the IMS, Luxembourg’s leading corporate social responsibility network, since 2008.

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Where to find us

Raiffeisen has branches all over Luxembourg so you will be able to find a branch or ATM wherever you are.