Compatibility

For security reasons, Banque Raiffeisen only supports the latest version of the browser available for a given operating system. The online banking R-Net may work with other operating systems or other browsers than those listed above but we cannot guarantee the security level of any configurations not supported by R-Net.

Since April 8th 2014, Microsoft no longer provides support for Windows XP and its Internet Explorer browser will be deactivated in June 2022. As a result, Windows XP and Internet Explorer compatibility is no longer officially assured by your online banking R-Net. 
We therefore recommend you migrate to an up-to-date operating system supported by Microsoft to minimise security risks.
For more information, please click here.

With the LuxTrust product, your access to your accounts is fully secure .​ To obtain your first free LuxTrust Mobile certificate, please contact your Raiffeisen advisor. 

For more information, please  click here

First LuxTrust authentication with Raiffeisen
If you have a LuxTrust certificate (Smartcard, Stick or Token) and you have installed the LuxTrust middleware and Java application, you can proceed with your first LuxTrust authentication with Raiffeisen: click on R-Net Login then on LuxTrust Login and follow the instructions on screen.

Luxtrust installation

• Installation of the LuxTrust middleware (Smartcard and Signing Stick only). LuxTrust middleware is essential if you want to use your LuxTrust certificate. Download the middleware: https://www.luxtrust.com/en/middleware
• Java installation (Smartcard and Signing Stick only). Java 6 (minimum) must be installed and active in your browser. You can check your system’s Java installation here: https://www.java.com/en/download/installed.jsp

Java installation (free): http://www.java.com

Go to the ‘Contract” menu in the online banking R-Net to print out the R-Net terms and conditions applicable to the relationship between the Bank and its clients.

You will need a recent version of Adobe Acrobat Reader (6.0 or after) to print out documents from the online banking R-Net. If you are unable to print, we recommend you reinstall this software.

If you run into problems, please contact the R-Net Helpdesk on +352 26 20 01 65. It is open on all bank business days from 8 a.m. to 5:30 p.m.