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LuxTrust Mobile

Raiffeisen uses LuxTrust to log in to R-Net. A LuxTrust certificate guarantees optimal security for your many online transactions.
Your benefits
A LuxTrust Mobile certificate included
Secure access to your online services

As of 31 December 2024, you will only be able to access your R-Net online banking using LuxTrust Mobile or LuxTrust Scan. To help you prepare for this transition, please consult our LuxTrust Mobile activation guides.  

If you have any questions, our helpdesk is available by phone at +352 2450 2000, Monday to Friday from 8 am to 5.30 pm without interruption.


The LuxTrust certificate guarantees optimal security for all the following operations:

  • Log in to R-Net online banking and carry out your online transactions safely
  • Log in to all other LuxTrust partner banks
  • Fill out your tax returns online
  • Take care of administrative formalities with

N.B.: You only need one LuxTrust certificate for all these operations.

In case of loss or theft of your LuxTrust authentication means, please contact LuxTrust immediately on (+352) 24 550 550.

You don’t yet have a LuxTrust certificate?

You have an R-Net online banking contract but no LuxTrust certificate yet? Raiffeisen will give you access to LuxTrust Mobile!

How do you get it? To get your access to LuxTrust Mobile, simply contact your clerk, who will take care of all the formalities.

You are not yet an R-Net Online Banking customer? Go to your Raiffeisen branch to apply for your contract and automatically receive your access to LuxTrust Mobile.

Why not go mobile?


Do you tend to always forget your Token at home?

With LuxTrust Mobile, your Token is always at hand on your smartphone.

Simple, practical and free of charge, the LuxTrust Mobile app is your all-in-one solution, which means you can check your account and make transactions online directly with your mobile: log in to your online bank, add new beneficiaries and other sensitive operations, online taxes, processes on



ACTIVATION GUIDE Activate LuxTrust Mobile with a Token.

ACTIVATION GUIDE - Activate LuxTrust Mobile as a new user

You already have a LuxTrust certificate?

To confirm your identity with your LuxTrust certificate on R-Net Online Banking, you just need to click here and follow the steps indicated.

For more information, please do not hesitate to contact our HelpDesk (tel.: +352 24 50 20 00) or visit

Where to find us

Raiffeisen has branches all over Luxembourg so you will be able to find a branch or ATM wherever you are.

Any questions?

We are here to answer your questions and can put you in contact with the right people depending on your requirements.