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R-Net

Use R-Net for a secure way of carrying out your main financial transactions from home or from work, at any time of day or night.
Your benefits
No charge to use the service
A HelpDesk on hand to assist you
Access your account 24/7

Make the most of what R-Net has to offer

Access from your computer 7j/7, 24h/24

Use your computer for easy access and secure transactions:

  • From home or work
  • In French, German or English
  • No charge to use the service
  • A Helpdesk on hand to assist you every working day, from 8 a.m. to 5.30 p.m. (phone +352 26 20 01 65)

Security

Fully secure access to your accounts from your mobile, thanks to the LuxTrust product.

Contact your Raiffeisen advisor to obtain your first LuxTrust Token free of charge.

LuxTrust for optimal security

A LuxTrust certificate enables you to proceed to all the following operations with an optimal security:

  • Connecting to R-Net and carrying out online operations securely
  • Connecting to R-Net Mobile (mandatory)
  • Connecting to all LuxTrust partner banks
  • Completing your online tax returns
  • Completing administrative procedures via the Luxembourg government’s ‘one-stop shop’ portal
  •  etc.

N.B. : You only need one LuxTrust certificate for all of these operations.

In the event of loss or theft of your LuxTrust Token, please contact LuxTrust immediately on (+352) 24 550 550.

If you have reason to believe that you have been a victim of attempted fraud or that your R-Net or R-Net Mobile connection or a transaction occurred in an unusual way, immediately notify the Raiffeisen Helpdesk: by phone on +352 26 20 01 65  or via the secure R-Net messaging service.

Where to find us

Raiffeisen has branches all over Luxembourg so you will be able to find a branch or ATM wherever you are.

Any questions?

We are here to answer your questions and can put you in contact with the right people depending on your requirements.